User Terms

This UserTerms derives from the general societal ethics and governs the relationship of SAHAS with its users, viewers, members, buyers, bloggers and others who interact with SAHAS & Sahas.Com in any mean. By using or accessing Sahas.Com, you agree to this Statement called 'UserTerms'. Hereinafter 'SAHAS’ & 'Sahas.Com' both terms are used for same and stated as SAHAS in this 'UserTerms' for further reference. This ‘UserTerms’ consists of 'Web Terms' and 'Business Terms & Conditions'.

Web Terms

1.  Intro to SAHAS & its Users

SAHAS is being organized for promoting the Spirit of Adventure, Humanity, Audacity & Survival for all ages without any distinction of cast, creed, religion & region and in the interest of mankind in general.

The goal of this project is to create pertinent infrastructure for sports, adventure, fitness, recreation & outdoor activities and a knowledge hub for everyone who is interested in Adventure, Sports, Recreation, Fitness, Nature, Environment or Geography to participate and collaborate together. And we called this organizing as 'SAHAS'.

“Adventure knows no bounds” with this motto in our mind we move ahead with full enthusiasm and gesture towards achieving our goals, we launched Sahas.Com. We are confined and strict to providing quality products & services to our customers. We rely on world’s best quality providers so as to have a much greater reach to the growing number of adventure enthusiasts across India and worldwide. We have brought in the online shopping experience with our website Sahas.Com, which will bring world class products & outdoor services at your doorstep.

2.  About Sahas.Com & its Users

[a]  Sahas.Com aim’s to provide quality products & services and to create pertinent infrastructure for Adventure and Sports, Fitness and Health, Recreation and Adventure Tourism in India.

Sahas.Com also provides a complete outdoor solution to its users & customers, and to fulfill this aim we are constantly adding new products & outdoor services. We are dealing with branded goods, quality products & reputed service providers, so that there is a certain sense of security and reliability when the customer is out among the elements to work upon. Hence, we are dealing in number of suppliers & service providers to bring you these goods and services at your doorstep.

Our mission is to provide a center for attaining premium products & services, in a setting rich with skilled management and sales personnel. By promoting knowledge based and service minded culture our presumed goal is that our customer walks away with the right product and right information.

Our experience lends to the foundation of our current model of retail management and sales personnel. Our belief is simply to provide a trusted source of quality products along with a friendly, knowledgeable, trusted service and support, a more readied and eager participation in sports and the lifestyle we love to live in.

Frequently we share personalized sales events, service featuring incredible deals on the premium outdoor goods, equipments and fresh outdoor lifestyle gears you would love to see and feel. Our idea is to deliver products and services that ensure sustainable euphoria to our clients. With a very high level of customer centric focus, we have developed a minimum response time mechanism which ensures that you will definitely get a super speedy response to all of your queries.

[b]  Types of Users at SAHAS - There are primarily two types of users at sahas.com:

I.        Anonymous - General Public (can view, read website content, blogs, gallery, products & services and also can buy products & services as a Guest).

II.       Registered - The user who get registered and validate his account. (Have all anonymous access and can see & access all their profile, orders, user’s privileges through My Account section.

3.  Terms & Conditions of website use - This page states the Terms & conditions under which you (visitor) may visit this website. Please read this page carefully. If you do not accept the terms & conditions stated here, we would request you to exit this site. The business, any of its business divisions and/or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these terms & conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the term & conditions, because they are binding on all users of this websites.

[a]  Cookies - We may use “cookies” at time for various purposes a cookies is a small file that a website transfers to your computer’s hard disk, usually to keep track of you while you are connected to that site. We serve ads when you visit our website. We use information (not including your name, address, or telephone number) about your visits to this websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice you may email to us. And also, you have choice to unsubscribe from these partner’s offers to unsubscribe through your My Account section.

[b]  Email - If you send us any e-mail, the mail usually contains your email address. Our website also offers some interactive forms that let you voluntarily submit your personal information (such as your email address, name organizational or other detail) when you include your personal information in your email/ forms we, or our associates may use this information in responding/ sending information about related activities

[c]  Links to/ from other websites - Our policy discloses the privacy practices for our own website only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites. These links are provided solely as a convenience to you. Wherever such link/s lead to sites which do not belong to the business and/or its associate entities. The business is not responsible for the content on such websites. If you decide to access such linked web sites, you do so at your own risk. 
Similarly, this website can be made accessible through a link created by other web sites. Access to this web site through such link/s shall not mean or be deemed to mean that objectives, aims, purposes, ideas concepts of such other website or their aim or purpose in of our website or that such links have been authorized by the business and / or its entities. We are not responsible for any representation/s of such other web sites while affording such link and no liability can arise upon the business and / or its associate entities consequent to such representation, its correctness or accuracy. In the event that any link/s afforded by any other website/s derogatory in nature to the objectives, aims, purposes, ideas and concepts of this websites is utilized to visit this website and such event is brought to the notice or is within the knowledge of the business and / or its associate entities, civil or remedies as may be appropriate shall be invoked.

[d]  Acceptable site use

I.       Security Rules - Visitors are prohibited from violate the security of website, including without limitation, (a) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measure without proper authorization, (c) attempting to interfere with service to any user, host or network, including, via means of submitting a virus or “Trojan horse” to the website, overloading, “flooding” , “mail bombing” or “crashing” , or (d) sending unsolicited electronic mail, including promotions and/or advertising of product or service. Violations of system or network security may result in civil or criminal liability. The business and/or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

II.      General Rules - Visitor may not use the web sites in order to transmit, distribute store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate the privacy or publicity of other personal rights of others, or, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property right of other or violate the privacy or publicity of other personal rights of others, or (c) that the libelous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

4.  Disclaimer

[a]  This site is designed, updated and maintained independently by 'SAHAS'. All content on this site is the copyright of 'SAHAS’ and/or posted/provided by sellers, associates members, users, viewers and others who interact with Sahas.Com in any mean'. The information contained herein can be used for republishing and distribution only by taking written permission from 'SAHAS'.

[b]  The information contained in this Web site is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use. 'SAHAS' does not represent or endorse the accuracy or reliability of any information, including content or advertisements (collectively, the "materials") contained on, distributed through, or linked, downloaded or accessed from any of the services contained on this website, or the quality of any products, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the service.

[c]  'SAHAS' makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness of information provided. 'SAHAS' will not be liable for improper or incorrect use of the information or for any damage suffered from direct or indirect use of its services. The information contained in these pages is dynamic and may change from day to day.

[d]  The information contained herein is provided either by its Business & Event associates or by its advertisers and Users. While 'SAHAS' makes every effort to present accurate and reliable information on this Internet site. 'SAHAS' does not endorse, approve, or certify such information, nor does it guarantee the accuracy, completeness, efficacy, timeliness or correct sequencing of such information. Use of such information is voluntary, and reliance on it should only be undertaken after independent review of its accuracy, completeness, efficiency, and timeliness. Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer, or otherwise does not constitute or imply endorsement, recommendation, or favoring by 'SAHAS'

[e]  In no event shall 'SAHAS' be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the service, the materials and the products. Users of this site must hereby acknowledge that any reliance upon any materials shall be at their sole risk.

[f]  In no event shall the business or any parties , organizations or entities associated with the corporate brand name us or otherwise , mentioned at this Web Site be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Web Site and the Web site material, Whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organizations or entities were advised of the possibility of such damages.

[g]  The information presented here has been compiled from publicly aired and published sources. 'SAHAS' respects these sources and is in no way trying to infringe on the respective copyrights or businesses of these entities.

[h]  'SAHAS' (including its employees, agents and Business & Event associates) assumes no responsibility for consequences resulting from the use of the information herein, or from use of the information obtained at linked Internet addresses or in any respect for the content of such information, including (but not limited to) errors or omissions, the accuracy or reasonableness of factual or scientific assumptions, studies or conclusions, the defamatory nature of statements, ownership of copyright or other intellectual property rights, and the violation of property, privacy, or personal rights of others. 'SAHAS' is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on such information. No guarantees or warranties, including (but not limited to) any express or implied warranties of merchantability or fitness for a particular use or purpose, are made by 'SAHAS' with respect to such information."

5.  Privacy 

SAHAS provides comprehensive coverage on Adventure, Sports, Recreation, Fitness, Nature, Environment or Geography within India or abroad is committed to safeguarding your privacy online. Please read the following policy carefully to understand how your personal information will be treated as you make full use of our many offerings. The policy may change from time to time so please check periodically.

[a]  Personal Information –No personal Information is collected about you unless you choose to provide the same to us. At certain places, 'SAHAS' asks for your contact information like name, email address, etc.

[b]  Use of Personal Information - 'SAHAS' primary goal in collecting personal information is to provide you the proper assistance with a customized experience on our website & business services. This includes personalization services like newsletter, discussion forum, and many other types of services.

[c]  Collection of information by 'SAHAS' - When you are on 'Sahas.Com' website and are asked for personal information, you are sharing that information with 'SAHAS' alone, unless it is specifically stated otherwise.

[d]  Advertisers Link - Please be aware that 'SAHAS' advertisers or websites that have links on our site may collect personally identifiable information about you. This privacy statement does not cover the information practices of those web sites linked to 'SAHAS'.

[e]  Sharing of Information - In general circumstances 'SAHAS' will not disclose or share any of your personally identifiable information except when 'SAHAS' has your permission or under special circumstances, such as when you make any enquiry or booked/purchased any products/services through 'SAHAS' and our associates/employee needs information to assist you, to deliver the goods or by other means as permitted in terms of this policy. 'SAHAS' may also disclose account information in special cases when 'SAHAS' has reasons to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating 'SAHAS' Terms of Services (User Terms) or may be causing injury to or interference with (either intentionally or unintentionally) rights or property of 'SAHAS' or its Users.

[f]  Distribution of Information - Being a SAHAS’s user, time to time 'SAHAS' may send Transactional Emails, Newsletter or other updates. Apart from transaction emails, the routine frequency of these mails are 1 (one) or 2 (two) mails in a week and will normally sent on Wednesday & Friday (+5.30 time zone). 'SAHAS' may occasionally send you direct mail about products and services that it feels may be of interest to you. Only 'SAHAS' or associates working on behalf of 'SAHAS' will send you these direct mailings and only if you indicate that you do not object to these offers. If you do not want to receive such mailing or don’t want to participate in partner’s services and any other movement, then you may simply set preferences in your My Account section. You may also delete your account any time and don’t worries you may still access most of products and information after deleting account as anonymous viewer of Sahas.Com

[g]  System Mails - Sahas.Com web system automatically send some mails like validation mail; transaction mail; when u receive or send message to others or send links; when you comment, add, edit, delete or contribute something on SAHAS and etc. These kind of mails are system generated and sent usually when USERS bought something or make contribution to SAHAS like blogs, comments etc or requested for something on Sahas.Com.

[h]  Protection of information - 'SAHAS' will never rent or sell your personal, financial or other information. Any user statistics that we may provide to prospective advertisers or partners regarding financial, product or service usage on 'SAHAS' are provided in the aggregate form only and does not include any personally identifiable information about any individual user.

6.  Sharing User Content and Information

[a]  SAHAS is an open ecommerce platform and a knowledge base for all and you (Users, sellers, customers & Members) own most of its content and information you provided/posted on Sahas.Com and completely responsible for the nature, authenticity of content and other Social & Legal aspects. In addition:

I.       For content that is covered by intellectual property rights, like article, photos and videos, you specifically give us the following permission; you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any content that you post on or in connection with Sahas.Com. This License ends when you delete your content and your account unless your content has been shared with others like customers, friends, users etc  and they have not deleted it.

II.      All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by the business and / or its associate entities who feature on this website. The use of these properties or any other content on this site except as provided in these terms & conditions or in the site content, is strictly prohibited.

[b]  When you provided/publish content or information with the SAHAS, it means that you are allowing everyone, including Users, customers, sellers, viewers & Members of SAHAS, to access and use that information, and to associate it with you (i.e., your name and profile picture).

[c]  You may not sell or modify the content of this website or reproduce, display, publicity, perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s or entitie’s written permission.

[d]  We always appreciate your feedback or other suggestions about 'SAHAS', but you understand that we may use them without any obligation to compensate you for them (just as you have no obligation to offer them).

7.  Protecting Other People's Rights – We the administrator respect other people's rights, and expect you to do the same.

[a]  You will not post content or take any action (like editing in page, articles etc.) on Sahas.Com that infringes or violates someone else's rights or otherwise violates the law.

[b]  The Editors/Admin can remove, modify and edit any content or information you post on Sahas.Com if we/they believe that it violates this User Terms or any other Social and Legal aspects.

[c]  If you repeatedly infringe other people's intellectual property rights, we will disable your account when appropriate.

[d]  You will not use anyone's copyrights or trademarks or any confusingly similar marks here on Sahas.Com.

[e]  You will not post anyone's identification documents or other sensitive information on Sahas.Com

8.  Indemnity - You agree to defend, indemnify, and hold harmless. The business and/or its associate entities, their officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the Website material or your breach of these terms and conditions of Web Site use.

9.  Liability - While all reasonable care has been taken in providing the content on this Web site, the business and/or its associate entities shall not be responsible or liable as to the completeness or correctness of such information and any or all consequential liabilities arising out of use of any information or contents on this Web Site.

10.  Miscellaneous

[a]  If any user violate the 'UserTerms' or spirit of this UserTerms, or otherwise create risk or possible legal exposure for us or viewers, we (Editors/Administrator) can delete user's post and terminate user account without any notice.

[b]  SAHAS and its Administrator reserves all rights and may change, modify delete this 'UserTerms' either in part or full anytime.

[c]  SAHAS is an open ecommerce platform and a knowledge base for all, and all content you post here are open and accessible for all. So, the viewers, sellers, bloggers, users are requested to make it safe and useful for everyone and strictly avoid posting of sensitive, antisocial or illegal content.

[d]  The Users are also requested to keep eyes on other user's post and if you found inappropriate content then immediately inform the webmaster or editors. And if you have editor's privileges then try to make it appropriate and don’t approve such submissions.

[e]  By using or accessing Sahas.Com, you agree to this 'UserTerms'.

 

Business Terms & Conditions

1.  General Terms & Condition:

[a]  ‘SAHAS’ or any of its Business & Event associates that are organizing / co-organizing the programs or courses reserves the rights either to cancel, postponed or alter the duration in situation so warrants due to unforeseen reasons and circumstances and such decision shall be implicit, binding and accepted by all.

[b]  ‘SAHAS’ or any of our Business & Event associates that are organizing / co-organizing the programs or courses are not responsible in case of any accident, illness or injury during the Journey / Adventure activities.

[c]  In case of any accident, illness or injury during the Journey /Adventure activities, the candidates, travelers or any of their relatives shall not hold the ‘SAHAS’, any Business & Event associates or any of its employee/member wholly or partially responsible.

[d]  Candidate(s) / traveler(s) must be physically fit to undergo the journey / programs / packages / courses.

[e]  No refund will be made in the eventuality of the program/tour being cancelled / rescheduled due to natural calamities beyond the control of management.

[f]  Booking amount is non refundable. If booking amount is more than 5% then refund will be made as per the condition mentioned in ‘Cancellation’ Para of 'Business Terms & Conditions' of ‘UserTerms’.

[g]  In the event of inadequate booking, program/course may be cancelled or postpone and in such case booking amount will be refunded or will reserved for the next available program/course as the participant(s) may desire.

[h]  No weapon & ammunition are allowed during the traveling / program.

[i]  Pets are not allowed during the journey/program.

[j]  All the disputes shall be subject to Ghaziabad Jurisdiction only.

2.  Terms & Conditions for Sales of Goods & Services:

[a]  The price shall be the Recommended Retail Price less agreed discount, unless otherwise agreed in writing between the parties. The price is exclusive of VAT/CST/Service Tax or any other applicable costs.

[b]  Credit terms may be offered subject to satisfactory credit vetting of the Buyer by the Seller. The offer of credit will be at the sole discretion of the Seller.

[c]  Where credit is offered payment of the price and VAT and any other applicable costs shall be due within 30 days of the date of the invoice supplied by the Seller, unless otherwise agreed in writing. In cases where credit is not offered payment will be required before release of goods by the Seller

[d]  The Seller shall be entitled to charge interest on overdue invoices from the date when payment becomes due from day to day until the date of payment at a rate of 2 per cent per annum above the base rate of the National Westminster Bank

[e]  If payment of the price or any part thereof is not made by the due date, the Seller shall be entitled to:

I.        Require payment in advance of delivery in relation to any Goods/Services not previously delivered;

II.       Refuse to make delivery of any undelivered Goods/Services without incurring any liability whatever to the Buyer for non-delivery or any delay in delivery;

[f]  Where a sample of the Goods is shown to or trial of Services is given to and inspected by the Buyer, the parties hereto accept that such a sample is representative in nature and the bulk of the order may differ slightly as a result of the process or Schedule.

[g]  Delivery:

I.        Unless otherwise agreed in writing, delivery of the Goods shall take place at the address specified by the Buyer on, or as close as possible to the date required by the Buyer. The Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

II.       If the Seller is unable to deliver the Goods because of actions or circumstances under the control of the Buyer, then the Seller shall be entitled to place the goods in storage until such times as delivery may be affected and the Buyer shall be liable for any expense associated with such storage.

III.      Any damages, shortages, over deliveries and duplicated orders should be reported to the Seller within 03 days of signed receipt to enable replacement or refund.

IV.       Risk in the Goods shall pass to the Buyer upon receipt of the goods. Where the Buyer chooses to collect the Goods itself, risk will pass when the Goods are entrusted to it or set aside for its collection, whichever happens first.

[h]  Return Of Unused Good

I.        All goods are sold on a firm sale basis, i.e. the Seller will not take back any goods not required or sold by the Buyer, unless otherwise agreed, in which case the following terms apply.

II.       Any returns must be authorized by a representative of the Seller before any credit will be given.

III.      Where the Seller agrees to accept the return of goods that are not damaged the Buyer will be responsible for the cost of carriage and will ensure that they are carefully packaged to avoid any damage in transit. The Seller will not be obliged to accept any goods that are damaged in any way. The Seller will only accept returns that appear in the Sellers current Publication List.

IV.      Credit of amounts due or paid in will only be given for goods that are in saleable condition.

[i]  Limitation Of Liability

I.        The Seller shall not be liable for any all loss or damage suffered by the Buyer in excess of the contract price.

II.       Nothing contained in these Terms and Conditions shall be construed so as to limit or exclude the liability of the Seller for death or personal injury as a result of the Seller's negligence or that of its employees or agents.

3.  Terms and conditions for adventure packages:

[a]  The booking of any trip is accepted on the understanding that the customer realizes the potential risks and hazards that can be involved in holidays of this kind. ‘SAHAS’ along with our affiliates and anyone else working in association with us cannot be held responsible for any death, accident or mishap that may occur in connection with any part of, or services connected with the holiday.

[b]  Before the customer embarks on the holiday, he/she must be covered by insurance, which must include the cost of helicopter rescue, medical treatment and repatriation if necessary.

[c]  ‘SAHAS’ would not be liable to pay any kind of compensation arising out of any mishap, sickness, accident etc.

4.  Terms and conditions for hotel reservations:

[a]  Confirmation of hotel reservation is issued irrevocably for the period specified and guests hold liability for the entire specified period irrespective of late arrival or early departure at/from the hotel.

[b]  Entire advance amount shall be forfeited in case of guest canceling the reservation or failing to check-in on due date.

[c]  In case hotel is unable to provide accommodation, due to any unforeseen circumstances, alternate accommodation or refund will be provided, and the customer will have no claim against it.

[d]  ‘SAHAS’ shall not be responsible for any change in itinerary or any problem with the hotel reservation.

[e]  ‘SAHAS’ shall not be responsible for any loss or damage to the life or property of the customer during transit to the hotel, either in their own vehicle or in transportation provided by ‘SAHAS’ or during stay at the hotel.

[f]  ‘SAHAS’ provides services as only the booking agent of the hotels concerned.

[g]  ‘SAHAS’ holds the right to cancel the reservation and refund the money received. The customer shall not have any claim, whatsoever against it by reason thereof beyond the control of management.

5.  Terms and conditions for transportation services:

[a]  Before the customer embarks on the holiday, he/she must be covered by travel insurance, which must include the cost for conciliation, accident, health, emergency evacuation and loss or damage to baggage and personal effects.

[b]  ‘SAHAS’ shall not be held liable for any injury, damage, loss, delay or irregularity that may be occasioned for any reason, including but not limited to, any defect in a vehicle, the acts or default of any company or person engaging in conveying a passenger, failure to arrive or depart as per schedule.

[c]  The customer agrees to assume all risks associated with the journey and agrees that no liability will attach to ‘SAHAS’, employees or agents in respect of death or for any loss or damage to property of the passenger during the course of his journey.

[d]  ‘SAHAS’ shall not be responsible for delays or alterations in the program or expenses incurred due to international or domestic flight delays or cancellations, strike, sickness, weather, war, vehicle problems political closures or disputes.

6.  Cancellation Terms

[a]  In case of order cancellation for Product / Material, the deduction would entail as per to following:

I.        10% deduction (90% or balance of paid amount will refund) on cancellation any order within 3 days from the date of payment (order).

II.       No refund will make after 3 days by ‘SAHAS’ and the customer on their own console, may mutually settle the deal or refund directly with the supplier of the product/material.

[b]  In case of package / activity / event cancellation due to any avoidable / unavoidable reasons we must be notified of the same in writing. The deduction would entail as per to following (will be effective from the date we receive advice in writing):

I.        10% deduction (90% or balance of paid amount will refund) on cancellation before 30 days from the date of departure/event.

II.       20% deduction (80% or balance of paid amount will refund) on cancellation before 25 days from the date of departure/event.

III.      30% deduction (70% or balance of paid amount will refund) on cancellation before 20 days from the date of departure/event.

IV.       40% deduction (60% or balance of paid amount will refund) on cancellation before 15 days from the date of departure/event.

V.        50% deduction (50% or balance of paid amount will refund) on cancellation before 10 days from the date of departure/event.

VI.      No refund will be made on cancellation less then 10 days before the date of departure and after that.

[c]  Note:

I.        Cancellation charges will be calculated on the full amount of product / package / event cost or fee. For example if any one pays 50% advance and cancels his booking then cancellation charges will calculate on the full amount of product / package / event cost or fee and remaining paid amount will refund within 30 days.

II.       Only groups may postpone the dates by submitting a request letter before 15 days from the date of departure.

III.     The costs are indicated for the entire package as per to Itinerary and there would be no refunds if any part of the package were not availed.


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